American Standard Brands Authorized Online Retailer Program is designed to help you gain sales by providing access to our well known and well respected brands. American Standard Brands will provide digital product content, placement of your website name and url on the appropriate Brand Authorized Online Retailer List, and access to product information, videos and resources.
American Standard Brands Authorized Online Retailers are required to:
- Provide a toll free number for customer service inquiries
- Provide an e-mail product inquiry service with 24 hour response time
- Provide a notice of security offered to customers for online transactions
- Display the online retailer's policy on privacy and use of customer information
- Send order status via e-mail within 24 hours of order placement
- Provide return policies and procedures
- American Standard, Jado and Porcher online retailers are only authorized to sell and accept orders from US, Canada and Mexico. No other territories are authorized.